How Management Controls 3X’d Their Dials with CallBlitz

Dialer:

Frontspin

Reps:

4

Location:

Remote

Call Recording

Yes

Management Controls (MCi) is the global leader in contractor management solutions. Founded in 1989, MCi has been helping large enterprises take control of labor, equipment, and material costs through cutting-edge software and services.

Trusted across asset-intensive industries, MCi’s next-generation tools enable smarter budgeting, simplified invoicing, and better resource allocation through data-driven insights.

Trusted across asset-intensive industries, MCi’s next-generation tools enable smarter budgeting, simplified invoicing, and better resource allocation through data-driven insights.

Trusted across asset-intensive industries, MCi’s next-generation tools enable smarter budgeting, simplified invoicing, and better resource allocation through data-driven insights.

189%

Increase in dials

133%

Increase in completions

72%

Increase in meetings

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“We thought we had a dial problem. Turns out, we had a visibility, accountability, and culture problem. CallBlitz changed everything.”

Head of Corporate Development

Sol Broady

Challenge:

As MCi’s sales team geared up for a critical Q2 push, they faced a familiar challenge: plenty of activity, not enough results. Dials were being made but leadership lacked insight into rep performance and live conversations. Calls were happening in silos. Momentum was inconsistent. And despite using a comprehensive tech stack, too many opportunities were slipping through the cracks.

Challenge 1 - No visibility into rep productivity
Challenge 2 - Lacking a seamless feedback loop for reps to learn from very call
Challenge 3 - Low sense of camaraderie

Solution:

MCi integrated CallBlitz as its always-on virtual sales floor, creating a shared outbound environment for their fully remote team. No more isolated efforts. Reps now joined a consistent daily rhythm, complete with live manager support, coaching drop-ins, and focused call windows.

The full stack included:

CallBlitz for team visibility and coaching
ZoomInfo + LeadMagic for phone enrichment
TitanX for phone scoring
FrontSpin + Salesforce for compliant, 1:1 outreach
BoomStick by Headset Advisor for high-quality audio

With CallBlitz as the foundation, outbound became visible, energized, and accountable.

Feature 1 - Live sales floor where rep activity is monitored
Feature 2 - Real-time feedback after very conversation
Feature 3 - Gamification to keep reps motivated and foster a sense of togetherness

Results:

In a perfect 4-week before-and-after comparison (Feb 3–28 without CallBlitz vs. Mar 3–28 with CallBlitz), the results were undeniable:

Dials: 6,571 → 18,997 (+189%, 2.89X increase)

Connects: 1,629 → 4,076 (+150%, 2.5X increase)

Completions: 1,065 → 2,488 (+133%, 2.33X increase)

Activations: 103 → 249 (+141%, 2.41X increase)

Meetings Booked: 68 → 117 (+72%, 1.72X increase)

Additionally, MCI is finishing 2025 with 3x lift in SQLs and on track to double their annual revenue.

Result 1 - Nearly 3X more dials with a consistent outbound rhythm
Result 2 - 2.4X increase in qualified activations
Result 3 - More meetings without adding headcount

“We just turned on CallBlitz - quantitatively, it multiplied our output across every metric and qualitatively, it creates an atmosphere of togetherness and competition which catalyzes our team's effort each day.”